topic Signal in Mobile Network discussions

Signal

Warwick1o8 — Tue, 21 Jan 2025 12:52:11 GMT

Hi. Bt have closed my account as swapped to ee but no signal and absolutely nowhere to get online support with accounts??

Please help

Warwick1o8 — Tue, 21 Jan 2025 11:35:28 GMT

Hi. It looks like the switch from bt to ee isn't immediate.... Is this the case?

My phones just on emergency calls only?

Chris_B — Tue, 21 Jan 2025 13:29:09 GMT

@Warwick1o8 if you’re a contract customer live chat is available via the EE app under help.

Warwick1o8 — Tue, 21 Jan 2025 13:32:48 GMT

Thank you but I'm just on emergency calls only with no signal so I'm guessing from bt closing there's a gap between ee starting?

This is the only online support I can find.

Thanks for responding.

Schockwave — Tue, 21 Jan 2025 15:36:20 GMT

@Warwick1o8 , if you have something like Skype, you can ring them for free, see my signature.