topic Re: iPhone 16 Pro Max 5G standalone in Mobile Network discussions

iPhone 16 Pro Max 5G standalone

Panda5432 — Mon, 25 Nov 2024 17:54:26 GMT

Hi.

I am trying to enable the 5G standalone on my iPhone 16 pro max. My tariff has the standalone.

I replaced my SIM card and the EE store in London told me, standalone will work less 24 hours.

After 2 days, I can’t turn on the standalone. I visited another EE store in London. They had no clue about the 5g standalone.

I rang the customer service and they told me to visit an EE store.

My question did anyone with psychical sim managed to enable 5g standalone in an iPhone 16 pro max?

Thank you

Re: iPhone 16 Pro Max 5G standalone

Ali_A — Tue, 26 Nov 2024 10:59:59 GMT

Hi @Panda5432

Welcome to the Community.

To get 5G Standalone, you would need an Enabled price plan (i.e. All Rounder or Full Works), a compatible device, a compatible SIM card and be in a 5G Standalone coverage area.

It doesn't show as your device being compatible yet, but looking at Apples website it does show it's compatible with 5G Standalone, so it should be available in the near future.

Keep an eye out on How To Get 5G SA | EE for updates.

Ali

Re: iPhone 16 Pro Max 5G standalone

Panda5432 — Tue, 26 Nov 2024 11:17:05 GMT

Hi Ali,

Thank you very much for your message.

My tariff (all rounder) has 5G Standalone enabled. SIM card is the new one with the EE1510 code on the SIM card. I checked from iPhone's field mode, I have the 5G SA signal.

But I didn't check the device compatibility on EE' site. I assumed iPhone 16 Pro Max, it was compatible with the EE SA system.

Re: iPhone 16 Pro Max 5G standalone

chistery — Tue, 26 Nov 2024 11:23:26 GMT

It's working on my iPhone 16 Pro Max, I thought the 16s were supported?

Does MyEE show the 5G Standalone add-on is on your plan?

Re: iPhone 16 Pro Max 5G standalone

Panda5432 — Tue, 26 Nov 2024 11:23:03 GMT

Did you replace your SIM card? How did you manage to get it running?

Re: iPhone 16 Pro Max 5G standalone

chistery — Tue, 26 Nov 2024 11:26:23 GMT

I have moved to an eSIM, but it was working before with the physical SIM too.

This is what the add-on should look like:

Re: iPhone 16 Pro Max 5G standalone

Panda5432 — Tue, 26 Nov 2024 11:29:24 GMT

Thank you let me have a look at my tariff.

Re: iPhone 16 Pro Max 5G standalone

Panda5432 — Tue, 26 Nov 2024 11:49:56 GMT

I have the same add on but doesn't work 😞

Re: iPhone 16 Pro Max 5G standalone

chistery — Tue, 26 Nov 2024 11:56:18 GMT

Well it is odd that @Ali_A says it's not on the supported list, but might be worth swapping to an eSIM if that's something you want to try?

Re: iPhone 16 Pro Max 5G standalone

Panda5432 — Tue, 26 Nov 2024 11:57:31 GMT

I will try to order new sim from the app.

Interesting thing, 5g SA works on your iPhone but apple is not supported yet. I am a bit confused 😞

Re: iPhone 16 Pro Max 5G standalone

Ali_A — Tue, 26 Nov 2024 12:43:44 GMT

As @chistery mentioned, it's working on their phone so although not yet officially on our list the compatibility is in place.

Let us know how you get on with the replacement SIM /eSIM

Ali

Re: iPhone 16 Pro Max 5G standalone

Panda5432 — Tue, 26 Nov 2024 13:44:59 GMT

Oh got it. So, I will order a new SIM from the app. The sim, I got it from the store didn't work.

Re: iPhone 16 Pro Max 5G standalone

Panda5432 — Wed, 27 Nov 2024 14:17:18 GMT

It is working. I ordered a SIM card from the EE.com. As soon as I placed the SIM card, 5G Standalone was enabled on my iPhone 16 pro max 🙂

Re: iPhone 16 Pro Max 5G standalone

Debbie_G — Wed, 27 Nov 2024 15:00:25 GMT

Hi @Panda5432.

I'm happy to hear you've received your new SIM card and 5G Standalone is now enabled on your phone. Thank you for getting back in touch to let us know.

Debbie 🙂