topic Re: my ee sim card in Mobile Network discussions

my ee sim card

rebincsi — Thu, 14 Nov 2024 14:34:33 GMT

my EE sim card has a bad connection 📶 every time i have one signal

rebincsi — Thu, 14 Nov 2024 15:28:01 GMT

Debbie_G — Thu, 14 Nov 2024 14:57:46 GMT

Welcome to the community.

How can we help?

Debbie 🙂

Leanne_T — Thu, 14 Nov 2024 16:28:32 GMT

Thanks for coming to the community 🙂

Are you unable to make calls, send texts or use data when your device has one bar showing?

If you are experiencing signal issues, is this this happening in all areas?

Leanne.

rebincsi — Thu, 14 Nov 2024 21:14:24 GMT

when i am inside the building my signal is going off
Sent from my iPhone

Leanne_T — Fri, 15 Nov 2024 09:37:18 GMT

Thanks for coming back to me @rebincsi

If this is happening in one area, could you enter the postcode on the Service Status Checker and see if any problems have been reported.

If nothing has been reported, you can submit a report and the network team will investigate and keep you updated via text or email.

Leanne 🙂