topic Re: Indirect no signal in Mobile Network discussions

Indirect no signal

YuxChen — Tue, 01 Oct 2024 11:52:12 GMT

Everyone around me who uses ee phone cards has a full cell signal. But my ee has only one cell signal for a small part of the day.

Re: Indirect no signal

YuxChen — Tue, 01 Oct 2024 11:57:55 GMT

I was able to get a full signal after exchanging phone cards, which ruled out the cell phone

Re: Indirect no signal

Chris_B — Tue, 01 Oct 2024 12:26:16 GMT

@YuxChen you’ve also ruled out the network so it could be a device setting or your SIM card has an issue. You can go to an EE store with in date photo ID or you can call customer services and request a replacement SIM card via them

Re: Indirect no signal

bristolian — Tue, 01 Oct 2024 12:27:21 GMT

Are you on PAYG or pay-monthly?

Did your SIM work in another phone?

Re: Indirect no signal

YuxChen — Tue, 01 Oct 2024 12:32:59 GMT

Q1: pay-monthly

Q2: same problem in another phone

Re: Indirect no signal

YuxChen — Tue, 01 Oct 2024 12:35:31 GMT

Ty for Ur reply. I will try this way latter.But now I want to see if there are other solutions to meet the urgent needs of the network.