topic Re: Slow 5G in Mobile Network discussions

Slow 5G

may755 — Wed, 25 Sep 2024 00:28:16 GMT

Is it normal in London to consistently get under 20mbps on 5G? Even with full bars?

Re: Slow 5G

may755 — Tue, 24 Sep 2024 16:07:07 GMT

Does anyone else find very high latency (1042ms) and low speeds (27.5mbps) even with full bars 5G?

Re: Slow 5G

bristolian — Wed, 25 Sep 2024 07:39:37 GMT

Is this consistent across different locations? Or specific to some?

Re: Slow 5G

may755 — Wed, 25 Sep 2024 07:41:50 GMT

Different locations and times across London.

Re: Slow 5G

Leanne_T — Wed, 25 Sep 2024 15:29:50 GMT

Hi @may755

Thanks for coming back to the community.

Have you reported the slow speeds on the Service Status Checker? If you enter the postcodes and report the issues this will be looked into by our network team.

Leanne 🙂