topic Re: No signal in Mobile Network discussions

No signal

Mariamags-22 — Mon, 23 Sep 2024 18:08:21 GMT

Hi both my son and myself have no signal. I own an android phone and he has an iPhone. We are in selly oak birmingham. Anyone know or can help how we get signal.

Many thanks

Re: No signal

Chris_B — Mon, 23 Sep 2024 18:17:38 GMT

@Mariamags-22 You can use WiFi calling when connected to WiFi.

Re: No signal

DJW-20 — Mon, 23 Sep 2024 18:41:29 GMT

Do you usually get signal? Are you covered on the coverage map. If there's no coverage in your area usually, there's not much you can do.

If you normally do, give the status checker a go and see if it comes up with a fault. If not, feel free to fill out a report in the Myee app or on the status checker by hitting report a problem.

Best of luck

Re: No signal

bristolian — Mon, 23 Sep 2024 19:31:10 GMT

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.