topic EE MyPlaces Update locations in Mobile Network discussions

EE MyPlaces Update locations

gaza1994 — Wed, 04 Sep 2024 11:52:44 GMT

Hi,

I currently get text alerts for 2 locations

Old House
Office (work)

I moved house > 6 months ago, but still get MyPlace updates for where i used to live (different town) - how does one update their MyPlace locations?

I've tried going to https://myaccount.ee.co.uk/networkchecker/myplaces but that just redirects me to https://ee.co.uk/help/mobile-coverage-checker so it appears I have no way of updating these online?

TIA

Re: EE MyPlaces Update locations

gaza1994 — Wed, 04 Sep 2024 11:55:55 GMT

Never mind - its a bit backwards, using the service checker, I clicked on report a problem and it gave me the option at the bottom of the page to then update my places

For anyone that lands here because of the same problem, the link is: https://ee.co.uk/help/service-status/network-updates

Re: EE MyPlaces Update locations

bristolian — Wed, 04 Sep 2024 12:01:40 GMT

From the coverage checker, follow "Check service status" > Login > "Get network updates"