topic Re: Calls not clear in Mobile Network discussions

Calls not clear

Sid_72 — Wed, 28 Aug 2024 14:26:11 GMT

Last few days calls not clear lot of crackling during calls can’t hear what other person saying

Re: Calls not clear

Rach_H — Wed, 28 Aug 2024 16:33:26 GMT

Welcome to the Community!

We know how important it is for you to be able to make calls, and stay in touch, so I'd love to help you get this sorted. Are you only hving trouble with your calls, or is this also impacting your data and texts?

Rach

Re: Calls not clear

Sid_72 — Wed, 28 Aug 2024 17:34:54 GMT

Just calls I’ve noticed any problem with data I’ll let you know

Re: Calls not clear

bristolian — Wed, 28 Aug 2024 17:45:38 GMT

Are you able to use mobile data whilst on calls?

This is a good indicator of using 4G-calling, which should enable the wideband audio that many users associate with clearer calls than 2G can support.

Re: Calls not clear

Rach_H — Wed, 28 Aug 2024 18:10:25 GMT

Thanks for checking that out @Sid_72. Does this happen everywhere you go, and is it also happening when you use your phone on speaker?

Rach