topic Re: Signal dropping in Mobile Network discussions

Signal dropping

Vaughan2210 — Thu, 22 Aug 2024 09:18:24 GMT

I’m having a constant issue with my mobile data where it’s working with no issues. The 4g/5g letters disappear before going to no signal and recovering a few moments later with no issues with the signal at all. This happens anywhere and isn’t an issue with the signal in the area I’m in. I’m hoping someone can suggest how to fix this!

Re: Signal dropping

Peter_W — Thu, 22 Aug 2024 14:27:20 GMT

Good afternoon @Vaughan2210

Thanks for reaching out to us here on the Community, and I'm sorry to hear you're having some connection trouble recently.

Which model of phone is it you're using right now, and have you checked to make sure your software is all up to date?

Peter