topic Re: Can someone check network status for me? in Mobile Network discussions

Can someone check network status for me?

PinkDuck — Sun, 18 Aug 2024 08:50:22 GMT

Just need a quick check of https://ee.co.uk/help/service-status using post code NR4 7SF please.

It's the network of my smart meter’s 2G SIM but I don't have an EE product - so they don't let me see results!

Re: Can someone check network status for me?

XRaySpeX — Sun, 18 Aug 2024 09:14:40 GMT

You can do it yourself @ Network Status Checker w/out having to login.

Re: Can someone check network status for me?

Chris_B — Sun, 18 Aug 2024 09:17:58 GMT

@PinkDuck The check service status is not working at present, . You can only check coverage at present.

Re: Can someone check network status for me?

Peter_W — Sun, 18 Aug 2024 10:54:28 GMT

Hey @PinkDuck, welcome to the EE Community!

I'm sorry to hear you're having a bit of trouble with your connection recently.

Did you manage to try the coverage checker that @XRaySpeX shared? When you pop in your postcode it should give both the coverage estimate, and mention any live incidents in the area too.

Peter

Re: Can someone check network status for me?

Peter_W — Sun, 18 Aug 2024 10:56:53 GMT

@Chris_B Are you still seeing this same error on that page now?

I've given this a shot from my end on both mobile and desktop, and it seems okay for me.

Peter

Re: Can someone check network status for me?

PinkDuck — Sun, 18 Aug 2024 19:21:38 GMT

The link XRaySpeX shared was labelled 'Network Status Checker' and pointed to /networkchecker/checkservice which loaded the Mobile Coverage Checker. I was specifically asking about the Network Status Checker.

The Mobile Coverage Checker results for 5/4/2G coverage reports no incidents found.

Re: Can someone check network status for me?

PinkDuck — Sun, 18 Aug 2024 19:24:15 GMT

Okay, but what was the Network Status Checker outcome for the postcode in my original post? Screenshot ideally, since I have never seen the output from that page.

Re: Can someone check network status for me?

XRaySpeX — Sun, 18 Aug 2024 19:25:02 GMT

"No known network problems in this area"!

Re: Can someone check network status for me?

Chris_B — Sun, 18 Aug 2024 19:25:48 GMT

@Peter_W Sorry for the late reply, it’s working now.