topic my line dosent work in Mobile Network discussions

my line dosent work

marjaanesfahani — Fri, 16 Aug 2024 10:30:08 GMT

HI my line dose not working for two days i have another choice to call you.

Re: my line dosent work

marjaanesfahani — Fri, 16 Aug 2024 10:31:12 GMT

i need help ASAP

Re: my line dosent work

Schockwave — Fri, 16 Aug 2024 10:39:35 GMT

Hello @marjaanesfahani ,

Welcome to the community,

Is this just in one place? If this is so, do others on EE have the same problem? You can also check here, register, report and receive updates:

https://ee.co.uk/help/mobile-coverage-checker

You can also check that your SIM card and phone are working if you have another phone to hand or have someone else who has one and do the sim swap to see if it is indeed your phone or SIM card that is faulty. Also have you taken the SIM card out and carefully given the SIM card and slot a clean to see if that solves the problem?

Re: my line dosent work

marjaanesfahani — Fri, 16 Aug 2024 10:40:32 GMT

hi i need help please

Re: my line dosent work

marjaanesfahani — Fri, 16 Aug 2024 10:41:40 GMT

two days i dont have any sim card and my job needs my number

Re: my line dosent work

Schockwave — Fri, 16 Aug 2024 10:44:59 GMT

@marjaanesfahani , not sure what your problem is and how we can help, you say you have no SIM card and your job needs your number. Have you just joined EE and if so when?

We are not customer service, but a public forum here to help where we can and most of us are customers like you. Need more information to help you.

Re: my line dosent work

killyouridols08 — Fri, 16 Aug 2024 10:48:24 GMT

Do you have a SIM Card?

If so, is it Active and has it worked in the past?