topic Re: Weak signal in Mobile Network discussions

Weak signal

rowleyanne07 — Sat, 06 Jul 2024 18:50:36 GMT

Iam constantly getting droped calls it's so frustrating calls doesn't connect ive always experienced this issue with EE it's not the world best network iam not on my own suffering with a weak signal

Re: Weak signal

rowleyanne07 — Sat, 06 Jul 2024 18:41:16 GMT

iam constantly getting droped calls I've had this problem before no signal or sound its not the world best network it's not just me suffering so iam not my own

Re: Weak signal

Northerner — Sat, 06 Jul 2024 18:58:16 GMT

Hi @rowleyanne07

Have you checked your local network for issues?

https://ee.co.uk/help/service-status

Does this issue only occur in one area.
What device do you have.
Are you on EE PAYG or pay monthly contract.

Thanks

Re: Weak signal

rowleyanne07 — Sat, 03 Aug 2024 23:50:05 GMT

EE proved a service that as said its the best network on 10 years but I seem to find iam still experiencing dropped calls more often jam not no my own my friend made 7 calls but unfortunately my phone never picked up the calls

Re: Weak signal

rowleyanne07 — Sun, 04 Aug 2024 00:01:36 GMT

ee proved a service that has said the best network for 10 years why is it iam still experiencing dropped calls its seem iam not on my own it's doesn't even drop of for a few minutes doesn't connect my friend my 7 calls but it didn't even ring so were does this leve me

Re: Weak signal

rowleyanne07 — Sun, 04 Aug 2024 06:34:49 GMT

iam using android a mobile phone sound have a good mobile coverage weather in the home or outside dropped calls are not uncommon sometimes iam getting cut off mid call

Re: Weak signal

Katie_B — Sun, 04 Aug 2024 06:48:07 GMT

Hello @rowleyanne07.

Welcome to the community.

Please could you confirm if any known issues show in your area? you can check this by using the Status Checker.

Katie

Re: Weak signal

bristolian — Sun, 04 Aug 2024 09:52:19 GMT

Are you having call problems when coverage is displayed? Or is it that your phone is losing coverage?

Is this in one specific location, or more general?