topic Re: Re: iPhone 15 Pro Signal poor everywhere!! in Mobile Network discussions

Re: iPhone 15 Pro Signal poor everywhere!!

Rigxxx — Thu, 01 Aug 2024 19:01:28 GMT

As of today 1 August 2024:

I also have an iPhone 15 Pro and encountered the same problem. I have contacted Apple technical support multiple times. They conducted a diagnostics test but found no hardware issues. I also reached out to EE, but there has been no resolution besides the standard network reset and a few minor suggestions. I experience poor signal quality and frequently get disconnected from data and voice services. These issues did not occur previously with my iPhone 13 Pro.

Re: Re: iPhone 15 Pro Signal poor everywhere!!

Rigxxx — Thu, 01 Aug 2024 18:56:40 GMT

As of today 1 August 2024:

Re: Re: iPhone 15 Pro Signal poor everywhere!!

bristolian — Thu, 01 Aug 2024 19:10:02 GMT

Out of interest, what exactly did Apple's diagnostic test consist of? Was it a physical test of the phone, ideally including use of a test SIM?

Re: Re: iPhone 15 Pro Signal poor everywhere!!

Siran700 — Thu, 01 Aug 2024 19:35:44 GMT

Same here. EE just tell you that the masts have either disintegrated or broken so lots of signal losses in between towns. I lose signal 1 mile away from my home and can’t make car phone calls. Don’t expect any resolution. The bots do not know what to do.

Re: Re: iPhone 15 Pro Signal poor everywhere!!

Chris_B — Thu, 01 Aug 2024 19:56:40 GMT

@Rigxxx have you performed a network reset on the device?

@Siran700 It is a network issue or a device issue ? Because your assessments is that it’s a network problem without any proof of that whatsoever. And as mentioned the prior device iPhone 13 Pro didn’t have this issue so how can a device that’s within the same area have a network problem. You need to read the full post and the information provided to give a rationale answer.

Re: Re: iPhone 15 Pro Signal poor everywhere!!

Siran700 — Thu, 01 Aug 2024 20:00:56 GMT

Sorry Chris

Re: Re: iPhone 15 Pro Signal poor everywhere!!

Rigxxx — Fri, 02 Aug 2024 15:40:30 GMT

I have a couple of times, thanks

Allan

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