topic Re: Outage in Mobile Network discussions

Outage

Robin63 — Thu, 11 Jul 2024 15:29:54 GMT

ee reception by Kew Gardens has been zero for the whole week

Robin63 — Tue, 21 May 2024 11:48:18 GMT

bristolian — Tue, 21 May 2024 11:50:06 GMT

Assuming this is a mobile network query, the "check status" option on the coverage webtool is the first check - https://ee.co.uk/help/mobile-coverage-checker

Robin63 — Thu, 11 Jul 2024 15:29:00 GMT

ee reception by Kew Gardens has been zero for the whole week

Schockwave — Thu, 11 Jul 2024 16:25:13 GMT

@Robin63 , have you reported it? You can do so, register on the above link, report and receive updates.

Is this in your home or at work? You can if you have fixed broadband use wifi calling, which allows you to make and receive calls and text messages.

Reporting the problem will help solve the problem by registering and reporting it via the link above.