topic No signal for few day in Mobile Network discussions

No signal for few day

Vicky1022 — Sun, 07 Jul 2024 07:41:49 GMT

I have no signal for few days.
Signal is showing as excellent however seems to have gone down over the last few days-for context ive had the phone for over 4 years same sim same settings same house. Don't know why.

I don’t want to use ee anymore

Re: No signal for few day

bristolian — Sun, 07 Jul 2024 08:10:02 GMT

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.

Re: No signal for few day

Vicky1022 — Sun, 07 Jul 2024 10:31:43 GMT

I already tried everything, but still no working

Re: No signal for few day

bristolian — Sun, 07 Jul 2024 10:41:47 GMT

Have you followed the "check status" link - what was the result?

Do other EE users have the same problems in your home? Does your phone work in other locations?

If those tests suggest a network issue, you can use the "report a problem" link on the status site.