https://community.ee.co.uk/t5/Mobile-Network-discussions/No-network-coverage/m-p/1403806#M35554 <P>Sounds like you've used the "check coverage" option on the webtool, not the "check status" option.</P> <P>"Check coverage" predicts the normal service in your chosen area</P> <P>"Check status" searches for known issues, with the option to report a new one if nothing's listed.</P> Sat, 06 Jul 2024 18:01:47 GMT bristolian 2024-07-06T18:01:47Z https://community.ee.co.uk/t5/Mobile-Network-discussions/No-network-coverage/m-p/1403805#M35553 <P>I am in Stocksbridge Sheffield, and have had no network for days on all 3 of my contracts, when I use the signal checker it is stating that the signal is good!!!! What the heck!!!!! I cannot call EE as we are all on EE in the household, on my EE app it states that I have no EE products when I try to use the signal checker on there……</P> Sat, 06 Jul 2024 17:51:11 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/No-network-coverage/m-p/1403805#M35553 Rubie2011 2024-07-06T17:51:11Z https://community.ee.co.uk/t5/Mobile-Network-discussions/No-network-coverage/m-p/1403806#M35554 <P>Sounds like you've used the "check coverage" option on the webtool, not the "check status" option.</P> <P>"Check coverage" predicts the normal service in your chosen area</P> <P>"Check status" searches for known issues, with the option to report a new one if nothing's listed.</P> Sat, 06 Jul 2024 18:01:47 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/No-network-coverage/m-p/1403806#M35554 bristolian 2024-07-06T18:01:47Z https://community.ee.co.uk/t5/Mobile-Network-discussions/No-network-coverage/m-p/1403814#M35557 <P>Thank you, where would I find ‘check status’?&nbsp;</P> Sat, 06 Jul 2024 18:47:15 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/No-network-coverage/m-p/1403814#M35557 Rubie2011 2024-07-06T18:47:15Z https://community.ee.co.uk/t5/Mobile-Network-discussions/No-network-coverage/m-p/1403823#M35562 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bristolian_0-1720292614301.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/32265iDD78C59401859260/image-size/medium?v=v2&amp;px=400" role="button" title="bristolian_0-1720292614301.png" alt="bristolian_0-1720292614301.png" /></span></P> <P>&nbsp;</P> Sat, 06 Jul 2024 19:03:42 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/No-network-coverage/m-p/1403823#M35562 bristolian 2024-07-06T19:03:42Z