topic Re: No connection in Mobile Network discussions

No connection

RMB-1 — Tue, 25 Jun 2024 05:40:17 GMT

Recently I am constantly getting No Connection error messages, either something on the network has been changed or something on my Google Pixel 6 has changed. Any ideas please before I change service provider.

Re: No connection

bristolian — Tue, 25 Jun 2024 08:03:02 GMT

What are you doing with your phone when this error occurs? Does your phone show network coverage? Are you able to make & receive calls?

Re: No connection

RMB-1 — Wed, 26 Jun 2024 07:15:48 GMT

Hi,

Thank you for responding, I am not necessarily doing anything.

Could just be out walking the dog listening to Spotify and the connection drops.

I used to be able to use the phone from Whitley Bay to Newcastle on the Metro, all the way in but now I can't use it at all.

No data and phone calls are patchy.

My gut tells me its got something to do with BT and EE merging, I suspect that the network is over subscribed in my area. Its being playing up a lot worse over the last couple of months.

If I put in a different sim with a different network it works better 😞

Re: No connection

bristolian — Wed, 26 Jun 2024 07:18:13 GMT

@RMB-1 wrote:

Thank you for responding, I am not necessarily doing anything.

Could just be out walking the dog listening to Spotify and the connection drops.

So you're using mobile data when this happens.

Is coverage displayed on your phone? Is this in one specific location, or a more generalised issue?

The status checker is the best first step for location-specific issues.