topic Where do i complain about the connection signal in a ceryain area in Mobile Network discussions

Where do i complain about the connection signal in a ceryain area

Logansmith0502 — Sat, 08 Jun 2024 18:42:59 GMT

Re: Where do i complain about the connection signal in a ceryain area

Logansmith0502 — Sat, 08 Jun 2024 18:46:05 GMT

Sorry that should have said in a certain area.

Re: Where do i complain about the connection signal in a ceryain area

Chris_B — Sat, 08 Jun 2024 18:52:19 GMT

@Logansmith0502 You can use THIS and click the check service status tab. On there you can report any issues. But is this issue indoors or outside? Because no network will guarantee a connection indoors because building can block signals. Hence WiFi calling.

Re: Where do i complain about the connection signal in a ceryain area

bristolian — Sat, 08 Jun 2024 21:42:44 GMT

Is this a complaint about problems with using your phone when good coverage is shown?

Or a problem of poor indicated coverage in a particular location? If so, does the coverage prediction on the webtool broadly match your experiences?

All networks have good & bad areas, but there's a facility within the myEE app to log poor coverage and assist with network planning data.