topic Re: 4gee Mini WIFI Box drops connections every 5 mins in Mobile Network discussions

4gee Mini WIFI Box drops connections every 5 mins

Natho49 — Sat, 01 Jun 2024 15:19:23 GMT

Connection keeps dropping, I have to restart the box between 10 and 20 times every day. Does anyone else suffer from this

Re: 4gee Mini WIFI Box drops connections every 5 mins

Christopher_G — Sun, 02 Jun 2024 06:46:14 GMT

Hi @Natho49

Could you check to see if there are any issues or maintenance works in your area please? Just pop your postcode into our network status checker.

Chris

Re: 4gee Mini WIFI Box drops connections every 5 mins

Natho49 — Mon, 03 Jun 2024 09:03:34 GMT

I have checked and it says it's fine in my area.

Re: 4gee Mini WIFI Box drops connections every 5 mins

Leanne_T — Mon, 03 Jun 2024 09:44:52 GMT

Thanks @Natho49

If no problems have been reported, you can report the problems you are having at the area and our network team will get the service looked into and keep you updated via email or text.

Leanne.