topic Re: No indoor coverage in Mobile Network discussions

No indoor coverage

hootan98 — Thu, 30 May 2024 12:34:23 GMT

There is no indoor coverage in AL7 4HQ since yesterday

Re: No indoor coverage

Chris_B — Thu, 30 May 2024 13:03:53 GMT

@hootan98 Can you not use WiFi calling? Is the signal ok outside?

Re: No indoor coverage

hootan98 — Fri, 31 May 2024 08:12:29 GMT

Signal is ok outdoor but no signal indoor. Previously there was a network problem reporting section on EE website so we could report it directly to EE but no more that option in website.

I have no idea how to report it to EE.

Re: No indoor coverage

Leanne_T — Fri, 31 May 2024 10:21:52 GMT

Hi @hootan98

You can check for any problems that have been reported in the area on the Service Status Checker. If nothing is showing you can report the problems you are having and the network team will get this looked into and keep you updated via text or email.

Leanne.