topic Re: Re: No signal, been problematic for a few days now in Mobile Network discussions

Re: No signal, been problematic for a few days now

Shirl7 — Fri, 17 May 2024 09:43:16 GMT

Fed up too no signal for 2 days

Re: Re: No signal, been problematic for a few days now

bristolian — Fri, 17 May 2024 11:10:22 GMT

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.

Re: Re: No signal, been problematic for a few days now

James_B — Fri, 17 May 2024 11:11:27 GMT

Hi @Shirl7,

I'm sorry to hear you're having signal issues.

Does the network status checker report any problems in your area?

Can you still make calls when connected to WiFi?

Please see Using WiFi Calling | Mobile Help | EE if you need help setting it up.

James