topic Re: Re: Is it just me or is ee phone signal poor in Mobile Network discussions

Re: Is it just me or is ee phone signal poor

Antoninus — Thu, 09 May 2024 10:57:01 GMT

Hi, I too am having the same problems. When I joined 2 years ago, no problem, 5g in areas.

Like you I have very poor service, have not had 5g in 5g areas for several months, calls taking up to a minute to connect, incoming call quality poor and often echos.

My contract is up September I shall move to another provider.

Re: Re: Is it just me or is ee phone signal poor

Antoninus — Thu, 09 May 2024 10:58:24 GMT

Same here. Something is very off with EE service.

Re: Re: Is it just me or is ee phone signal poor

Antoninus — Thu, 09 May 2024 11:01:40 GMT

Hi, I too am having the same problems. When I joined 2 years ago, no problem, 5g in areas. Leicestershire and Warwickshire.

Like you I have very poor service, have not had 5g in 5g areas for several months, calls taking up to a minute to connect, incoming call quality poor and often echos.

My contract is up September I shall move to another provider.

Re: Re: Is it just me or is ee phone signal poor

bristolian — Thu, 09 May 2024 12:22:19 GMT

@Antoninus wrote:

Like you I have very poor service, have not had 5g in 5g areas for several months, calls taking up to a minute to connect, incoming call quality poor and often echos.

Are you getting 4G in these locations, or no coverage whatsoever? Does the coverage tool predict 5G service in these areas? It's possible that a 5G-add is being tested, if not.

If calls are taking more than a few seconds to setup, there is a problem. Can you use mobile data whilst on calls?