topic Re: Network issues in Mobile Network discussions

Network issues

Kiran24 — Wed, 08 May 2024 06:23:53 GMT

Hi All,

Since yesterday I’ve had no signal on my phone in and around my house, only working off WiFi can not make or receive any calls/facetimes!!

Re: Network issues

Northerner — Wed, 08 May 2024 06:40:45 GMT

Hi @Kiran24

If you're connected to wifi does wifi calling not work.

You can check for local issues here:

https://ee.co.uk/help/service-status

Thanks

Re: Network issues

bristolian — Wed, 08 May 2024 07:18:33 GMT

To reinforce the point, WiFi-calling allows full use of your phone for calls & texts regardless of mobile coverage. Whenever you have indoor coverage issues for whatever reason, it's an ideal mitigation.

Use the "check status" option on https://ee.co.uk/help/mobile-coverage-checker in the meantime.

Re: Network issues

Kiran24 — Wed, 08 May 2024 07:21:29 GMT

Hi,

Yes tried the local issues but says service not available.

Re: Network issues

Christopher_G — Wed, 08 May 2024 09:18:04 GMT

Hi @Kiran24

Could you try the status checker on a different device or browser please? It could explain the problems, if we're aware of any issues in your area.

Chris