topic Re: Data says “searching “ issue please help asap in Mobile Network discussions

Data says “searching “ issue please help asap

Mitchellf100 — Sat, 04 May 2024 19:09:37 GMT

So today I woke up and my data 5g has dissapered and it says “searching “ I have turned off my phone turned it on i have took my sim out and put it back in but nothing seems to work I’ve checked that I have the latest IOS download and it’s all up too date , any help would mean allot I currently don’t have any data or no single when I leave the house I cannot receive calls or call people

Re: Data says “searching “ issue please help asap

Northerner — Sat, 04 May 2024 19:18:03 GMT

Hi @Mitchellf100

I find restarting 3-4 times fixes thus issue on my XR. It looks like you have mobile data turned off.

Have you checked for local issues. https://ee.co.uk/help/service-status

Are you payg or pay monthly contract.

Thanks

Re: Data says “searching “ issue please help asap

Mitchellf100 — Sat, 04 May 2024 19:41:12 GMT

I’ve tried restarting my phone multiple times even 10 times in a row, the reason why the data is off is because the data is “searching “ which is the issue it can’t seem to connect to my data it won’t connect so it will be blurred out on the screen until it can connect

Re: Data says “searching “ issue please help asap

Christopher_G — Sun, 05 May 2024 06:56:51 GMT

Could you check to see if there are any carrier updates on your iPhone please, @Mitchellf100?

Chris

Re: Data says “searching “ issue please help asap

Chris_B — Sun, 05 May 2024 07:30:53 GMT

@Mitchellf100 Use THIS to see if there is any known network issues in your area.