https://community.ee.co.uk/t5/Mobile-Network-discussions/5G-no-service/m-p/1382691#M34120 <P>The onscreen bars are just a rough indicator of signal strength.</P> <P>If you're having problems using your phone when coverage is shown - regardless of radio technology - you should report those.</P> <P>Do other EE users have the same problems as yourself at the same locations? That's a good test of whether your issues are device or network related. If your issues are general, it could be your phone.</P> Wed, 01 May 2024 07:17:12 GMT bristolian 2024-05-01T07:17:12Z https://community.ee.co.uk/t5/Mobile-Network-discussions/5G-no-service/m-p/1382629#M34117 <P>I’ve been a BT customer and subsequently an Ee customer for a lot a years, and my takeaway of the current data service is that a) I’m lucky if I get a service at all, and b) if it says 5G then it isn’t actually a service;.</P><P>5 bars of 5G = no service (can’t use any apps, including email, txt message, apps, etc)</P><P>5 bars of 4G = no service (can’t use any apps)</P><P>2 bars of 4G = Great service.&nbsp;</P><P>This is just not good enough. Its a con!</P><P>When are you going to provide a 5G and 4G service that actually works, not just pretends to work?</P> Tue, 30 Apr 2024 22:20:21 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/5G-no-service/m-p/1382629#M34117 Pmhend 2024-04-30T22:20:21Z https://community.ee.co.uk/t5/Mobile-Network-discussions/5G-no-service/m-p/1382691#M34120 <P>The onscreen bars are just a rough indicator of signal strength.</P> <P>If you're having problems using your phone when coverage is shown - regardless of radio technology - you should report those.</P> <P>Do other EE users have the same problems as yourself at the same locations? That's a good test of whether your issues are device or network related. If your issues are general, it could be your phone.</P> Wed, 01 May 2024 07:17:12 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/5G-no-service/m-p/1382691#M34120 bristolian 2024-05-01T07:17:12Z