EE 5G Broadband with Huawei 5G CPE Pro 2 router - Speeds declining overtime

sakigami — Mon, 15 Apr 2024 15:24:39 GMT

Hi everyone!

Not sure if anyone's able to help me, but I'm going crazy with this. I recently got EE (Uk) unlimited 5g card, and a huawei 5G CPE Pro 2 router unlocked. When I turn it on speeds are pretty decent (~180mbs), but start to decline as time goes by, going down to ~20mbs. Restarting it brings speeds back to the start, but then it starts again... I've gotten the router replaced, and the problem remained. EE's support appears to be clueless.

I have also switched it to IPV4 already, as otherwise it wouldn't work with multiple devices.

Honestly, this is quite frustrating as I cannot figure out why it doesn't remain stable, which is making the service unusable for me...

I have tried the company National Broadband before, which provided me with an EE sim and the exact same router, and it worked flawlessly, so I'm really struggling what the issue is here.

For reference, here are a few logs I took from the router:

- When service was bad:

- When service was good:

Thanks in advance!

Re: EE 5G Broadband with Huawei 5G CPE Pro 2 router - Speeds declining overtime

James_B — Tue, 16 Apr 2024 11:28:45 GMT

Hi @sakigami,

Welcome to the EE Community. 🙂

I'm sorry to hear you're experiencing variable download speeds.

Our Technical Support Team will be happy to take a detailed look at the issue if you get in touch.

James

topic Re: EE 5G Broadband with Huawei 5G CPE Pro 2 router - Speeds declining overtime in Mobile Network discussions

EE 5G Broadband with Huawei 5G CPE Pro 2 router - Speeds declining overtime

Re: EE 5G Broadband with Huawei 5G CPE Pro 2 router - Speeds declining overtime