https://community.ee.co.uk/t5/Mobile-Network-discussions/My-phone-will-not-work-with-4g/m-p/1373702#M33588 <P>My Samsung J5 can only use 3g and has recently been unable to receive text messages. I guess that's due to the 3g switchoff by EE. The notice in the top left corner is "No service". Do I have any options for connecting with 3g or will I need a new phone?</P> Wed, 03 Apr 2024 10:49:33 GMT Zirana 2024-04-03T10:49:33Z https://community.ee.co.uk/t5/Mobile-Network-discussions/My-phone-will-not-work-with-4g/m-p/1373702#M33588 <P>My Samsung J5 can only use 3g and has recently been unable to receive text messages. I guess that's due to the 3g switchoff by EE. The notice in the top left corner is "No service". Do I have any options for connecting with 3g or will I need a new phone?</P> Wed, 03 Apr 2024 10:49:33 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/My-phone-will-not-work-with-4g/m-p/1373702#M33588 Zirana 2024-04-03T10:49:33Z https://community.ee.co.uk/t5/Mobile-Network-discussions/My-phone-will-not-work-with-4g/m-p/1373721#M33589 <P>Any non-4G phone has always used firstly 3G, then 2G. With EE's 3G switchoff, those phones will now use 2G permanently.</P> <P>2G is perfectly usable for calls &amp; text messages, but having a 4G phone will give much improved service.</P> Wed, 03 Apr 2024 11:44:25 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/My-phone-will-not-work-with-4g/m-p/1373721#M33589 bristolian 2024-04-03T11:44:25Z