topic Re: Text from EE saying welcome back. in Mobile Network discussions

Text from EE saying welcome back.

Murph33 — Fri, 08 Sep 2023 07:36:26 GMT

I had a text showing me how to use roaming while I am in Jersey. Then a few 'welcome back' messages. I haven't been anywhere!

Anyone know why this would happen and does it have any implications?

Re: Text from EE saying welcome back.

Christopher_G — Fri, 08 Sep 2023 09:45:36 GMT

Hi @Murph33

Welcome to the community.

Are you on the south coast of the UK at the moment? It has been known to pick up other networks when you're on the coast. If you do a manual network selection and choose EE, you won't roam onto any international networks.

Check your My EE account to see if you have been charged anything.

Chris

Re: Text from EE saying welcome back.

jonessm1 — Sun, 24 Mar 2024 08:22:07 GMT

I live in Pembrokeshire, every time i visit my local beach i get a welcome home text message: Will i be charged for this constant mistake? Sian

Re: Text from EE saying welcome back.

Leanne_T — Sun, 24 Mar 2024 09:04:33 GMT

Hi @jonessm1

Thanks for coming to the community.

If you log into your EE account, do you have any extra charges showing to go onto your next bill?

Leanne.