topic Re: EE Signal Peebles in Mobile Network discussions

EE Signal Peebles

Eshiels — Thu, 21 Mar 2024 18:10:10 GMT

Why is the signal so poor in the Peebles area. It was pretty good before, but for the last few months it’s been very poor, everything takes ages to load if it loads at all.

Re: EE Signal Peebles

Chris_B — Thu, 21 Mar 2024 19:21:55 GMT

@Eshiels Have you tried looking at THIS and clicking the check service status.

Re: EE Signal Peebles

Rabster — Fri, 31 May 2024 08:52:13 GMT

The state of the signal in Peebles has now become a standing joke. Customers are now leaving with no penalties and are being given discounts and refunds on their payments. I have reported this again for the third time and nothing seems to be getting done about it. From what I've heard it appears to have been an issue since the storms in January that knocked a few masts out, and then this was exacerbated by the mast being situated in a field being used for lambing. again I stress that this is all hearsay. I've heard from numerous local sources that EE were being denied access until the lambing season was completed. Could a mod see if there has been any movement on repairs being conducted on this issue pleaee

Re: EE Signal Peebles

Leanne_T — Fri, 31 May 2024 09:32:46 GMT

Hi @Rabster

Thanks for coming to the community.

You can register for updates for the area on the Service Status Checker, the network team will keep you updated via text or email.

If you would like to discuss your options and get further details on the work needed, please call us on 150 and our tech guides will be happy to help 🙂

Leanne.