topic Re: Re: Is it just me or is ee phone signal poor in Mobile Network discussions

Re: Is it just me or is ee phone signal poor

Frankie7 — Sun, 17 Mar 2024 10:41:37 GMT

Good morning, mine is been awful for about a week now. I had a whole day where I only had emergency calls coverage. When checking for issues it always states that there are none, and coverage is good.

My contract ends in a few months so with this constant issue plus hiking of prices all the time, I will go elsewhere. I have been with EE for years, but they do not value loyal customers and now cannot provide a consistent signal. In a time with no landlines and it's your only form of communication, it's not tenable at all.

Re: Re: Is it just me or is ee phone signal poor

Katie_B — Sun, 17 Mar 2024 11:11:01 GMT

Hello @Frankie7.

Thanks for coming here.

Have you been able to report this when checking your area using the Service Checker?

Are you aware of others within your area experiencing this?

Katie

Re: Re: Is it just me or is ee phone signal poor

bristolian — Sun, 17 Mar 2024 13:54:24 GMT

@Frankie7 wrote:

In a time with no landlines and it's your only form of communication

Lack of landline is always a personal choice, it's not imposed.

The previous advice is wise - if multiple EE users have a loss of service in a normally covered area, then the "report a problem" link should be part of first-line checks.