topic Re: Is it just me or is ee phone signal poor in Mobile Network discussions

Re: Is it just me or is ee phone signal poor

Philw75 — Fri, 26 Jan 2024 10:13:46 GMT

Awful service since around two weeks before Xmas here also.. Literally NO service!? New Sim same issue in the same areas so it isn't my phone like EE have tried to say... I have been a Sim user with EE for 10 years and no issues until recently. Frustrating.

Re: Re: Is it just me or is ee phone signal poor

Katie_B — Fri, 26 Jan 2024 10:17:44 GMT

Hello @Philw75.

Welcome to the community.

Have you been able to check your area for any known issues using the Network Status Checker?

Speak soon,

Katie

Re: Re: Is it just me or is ee phone signal poor

Philw75 — Wed, 06 Mar 2024 13:50:49 GMT

Hi just a quick update:

The issue I had in the end was old Android software (version 9) since I have had my new phone which is running the latest Android software I have had no more issues....