topic Re: Phone connection in Mobile Network discussions

Phone connection

Pkevin93 — Thu, 29 Feb 2024 14:30:35 GMT

Is there a problem in the Darwen area as I have not been able to phone or text for most of the day

Northerner — Thu, 29 Feb 2024 14:40:41 GMT

Have you checked EE network status: (check status)

Thanks

Pkevin93 — Thu, 29 Feb 2024 14:44:08 GMT

Hi yes but it says no known problem, I think I will call into my local store thank you

Northerner — Thu, 29 Feb 2024 14:45:11 GMT

Have you tried restarting your device.

Thanks

Pkevin93 — Thu, 29 Feb 2024 14:49:43 GMT

Yes I have tried everything including restarting phone, it even says I am connected to WiFi but still no joy.

I do keep getting "no service" at the top of my phone

bristolian — Thu, 29 Feb 2024 14:57:34 GMT

The coverage webtool has a "check status" option which you can use to check - https://coverage.ee.co.uk/network/ee

After a check, you can "keep me posted" or "report a problem" depending on the outcome

Pkevin93 — Thu, 29 Feb 2024 15:03:09 GMT

Hi, many thanks I have now reported it as a problem and will receive an update within 24 hours