topic No service in Mobile Network discussions

No service

agribble — Sat, 24 Feb 2024 19:02:00 GMT

Hi,

I want to know if there is a link to a package that I can buy to boost my service and get at least 4G while I am out at work. The moment I enter the town my service goes and I don’t get service unless I go out to the car park. This is not ideal and I need some service. Can EE boost the service round the area I am or have a package I can buy to get 4G if not 5G

Re: No service

Northerner — Sat, 24 Feb 2024 19:09:31 GMT

Hi @agribble

Unfortunately not. EE covers most area but cannot guarantee a service everywhere.

You can check for local issues on EE network status checker (click on check status)

https://coverage.ee.co.uk/coverage/ee

Thanks

Re: No service

bristolian — Sat, 24 Feb 2024 19:42:33 GMT

Please correct me if I'm wrong, but your question is basically "how can I improve network coverage"?

There are 4 network operators in the UK, all have good and bad areas and there's no such thing as the perfect network who will provide 100% blanket national coverage.

Does the service you receive, broadly match that predicted by the "check coverage" option on the webtool? https://coverage.ee.co.uk/coverage/ee