https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-No-Service/m-p/1256727#M32376 <P>I upgraded to a sim only contract.</P><P>I bought a new unlocked iPhone 14 pro which came yesterday. I was told the SIM card would automatically be updated so I wouldn’t receive a new one. I put the sim in to the new phone but it keeps saying no service and I have no signal. I cannot receive or sent texts or calls, and cannot call 150 for help.</P><P>I tried getting an eSIM to replace it but it wanted to text me a PIN code which obviously I cannot receive. I have ordered a replacement physical SIM.</P><P>is there anything I can do though? I’ve tried going through the different settings on the phone but nothing seems to work.</P><P>thanks.</P> Sun, 28 May 2023 08:25:54 GMT grisa08negrea 2023-05-28T08:25:54Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-No-Service/m-p/1256727#M32376 <P>I upgraded to a sim only contract.</P><P>I bought a new unlocked iPhone 14 pro which came yesterday. I was told the SIM card would automatically be updated so I wouldn’t receive a new one. I put the sim in to the new phone but it keeps saying no service and I have no signal. I cannot receive or sent texts or calls, and cannot call 150 for help.</P><P>I tried getting an eSIM to replace it but it wanted to text me a PIN code which obviously I cannot receive. I have ordered a replacement physical SIM.</P><P>is there anything I can do though? I’ve tried going through the different settings on the phone but nothing seems to work.</P><P>thanks.</P> Sun, 28 May 2023 08:25:54 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-No-Service/m-p/1256727#M32376 grisa08negrea 2023-05-28T08:25:54Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-No-Service/m-p/1256788#M32377 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3660240">@grisa08negrea</a></SPAN>&nbsp;</P> <P>Does the SIM card work in another device? Where did you buy the iPhone 14 Pro from?</P> <P>Chris</P> Sun, 28 May 2023 11:33:25 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Re-No-Service/m-p/1256788#M32377 Christopher_G 2023-05-28T11:33:25Z