topic Re: Re: why is EE now rubbish? in Mobile Network discussions

Re: why is EE now rubbish?

BRAM1234 — Fri, 12 Jan 2024 14:02:36 GMT

i have now switched as my ee is total rubbish samsung 21 i have no signal all over the place i need it for work and ee has become total rubbish

Re: Re: why is EE now rubbish?

BRAM1234 — Fri, 12 Jan 2024 14:04:59 GMT

Re: Re: why is EE now rubbish?

Schockwave — Fri, 12 Jan 2024 14:45:29 GMT

@BRAM1234 , is your signal rubbish in just one area?

Have you checked here:

https://coverage.ee.co.uk/coverage/ee/keep-me-posted

How long has your signal been rubbish? Have you tried rebooting your phone or even tried your SIM card in another phone to see if that makes a difference?

It would be a good idea if you could elaborate your problem, so that we may be able to help.

Re: Re: why is EE now rubbish?

bristolian — Fri, 12 Jan 2024 15:54:40 GMT

Two duplicate posts have now been merged into one thread.

@BRAM1234 wrote:

1 i have no signal all over the place

If you have "no signal all over the place", this would tend to suggest a phone fault rather than network issue.

If EE genuinely had an outage across as wide an area as you suggest, there would be significant volumes of complaints and quite possibly press attention.

Re: Re: why is EE now rubbish?

BRAM1234 — Fri, 12 Jan 2024 18:32:53 GMT

Definately not phone as tried vodafone sim and perfect network coverage shows no probs in my main area but signal is absolute rubbish definately switching need phone

Re: Re: why is EE now rubbish?

Christopher_G — Sat, 13 Jan 2024 08:54:21 GMT

Hi @BRAM1234

Welcome to the community.

Has the phone ever showed signal? Have you tried restarting it?
Chris