topic Re: Range warnings in Mobile Network discussions

Range warnings

kjee — Sat, 30 Dec 2023 16:30:51 GMT

Whenever my phone goes out of range or comes bank in I get a pestilentail warning beep!! This can happen 10 times in a 4mile drive!! How do I turn this off?

Re: Range warnings

Leanne_T — Sun, 31 Dec 2023 08:17:21 GMT

Hi @kjee

Thanks for coming here.

Are you using an app when this happens?

Does the warning beep only occur when you're driving?

Leanne 🙂

Re: Range warnings

kjee — Sun, 31 Dec 2023 08:26:46 GMT

Thanks. It happens when I have no app open, and of course only when I'm moving.

Re: Range warnings

Leanne_T — Sun, 31 Dec 2023 08:29:51 GMT

Thanks @kjee

What device are you using?

Leanne.

Re: Range warnings

kjee — Sun, 31 Dec 2023 08:35:31 GMT

Android 10, on a Moto (g7) power. Fully updated.

Re: Range warnings

Leanne_T — Sun, 31 Dec 2023 09:27:04 GMT

Thanks @kjee

Does any message show on the screen when you hear the warning beep?

Leanne.

Re: Range warnings

kjee — Sun, 31 Dec 2023 11:06:09 GMT

I don't think so (I'm driving!) There is dropdown message saying signal dropped out, or came back.

Re: Range warnings

Leanne_T — Sun, 31 Dec 2023 12:56:10 GMT

Thanks @kjee

Just to check, do you have Maps active at the time?

If this only happens when you are driving, could you try turning off notifications for any apps that may be active in the background to see if this helps?

Leanne.

Re: Range warnings

kjee — Sun, 31 Dec 2023 15:09:20 GMT

Thanks. I don't think I had maps active this last time. How do I find backgound apps?

Re: Range warnings

Leanne_T — Sun, 31 Dec 2023 15:13:02 GMT

Thanks @kjee

Please see the Managing notifications - moto g7| Motorola Support UK page for steps to check and also a chat option for Motorola if this continues to happen for you.

Leanne.

Re: Range warnings

kjee — Sun, 31 Dec 2023 15:30:21 GMT

Thanks Leanne! You did weel to find that for me. I probably now will wait until the next time.

Re: Range warnings

Leanne_T — Sun, 31 Dec 2023 15:31:48 GMT

No problem @kjee

Let me know how you get on 🙂

Happy new year!

Leanne.