https://community.ee.co.uk/t5/Mobile-Network-discussions/Loss-of-mobile-data-connection/m-p/1337925#M31629 <P>Since I've changed my plan and increased my data ,I have had problems with having no data to off and on&nbsp; when it's on there is no 4g showing by the signal which is weird. I do have a old sim card but is still 4g I'm on a 5g plan. Could this be the problem.&nbsp;</P> Thu, 14 Dec 2023 22:10:17 GMT jenski2 2023-12-14T22:10:17Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Loss-of-mobile-data-connection/m-p/1337925#M31629 <P>Since I've changed my plan and increased my data ,I have had problems with having no data to off and on&nbsp; when it's on there is no 4g showing by the signal which is weird. I do have a old sim card but is still 4g I'm on a 5g plan. Could this be the problem.&nbsp;</P> Thu, 14 Dec 2023 22:10:17 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Loss-of-mobile-data-connection/m-p/1337925#M31629 jenski2 2023-12-14T22:10:17Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Loss-of-mobile-data-connection/m-p/1337932#M31632 <P>Your plan changing will be immaterial here.</P> <P>If 4G/VoLTE isn't showing next to your coverage indicators, you could be using 2G or 3G - this would cause a significant degradation. Presumably you have restarted your phone as the first step?</P> <P>Do you have this same issue in multiple locations, or just specific ones?</P> Thu, 14 Dec 2023 22:29:13 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Loss-of-mobile-data-connection/m-p/1337932#M31632 bristolian 2023-12-14T22:29:13Z