topic Re: Microtik 4g router connection issues in Mobile Network discussions

Microtik 4g router connection issues

swac3 — Mon, 11 Dec 2023 12:32:17 GMT

Hi,

Same for me as a couple of other posts.

The connection is now only showing 3GHSDPS & HSUPA

cellid 12857722

Lac 1150

Earfcn 10761 DL frq 2152.2

Im running a microtik R11eLTE and have had no issues for years now, ive made no changes my end, also the sim works fine if i put it in the old EE huawei b525.

What did you guys do ?

Gary

Re: Microtik 4g router connection issues

Christopher_G — Mon, 11 Dec 2023 15:15:50 GMT

Hi @swac3

It sounds like the SIM and service are working OK, if the SIM is working in another device. Have you had a software update on the router recently?

Chris

Re: Microtik 4g router connection issues

swac3 — Mon, 11 Dec 2023 15:50:32 GMT

Hi nope, no firmware updates, i have it set to manual.

So far as ive seen on this site it appears so far to be an issue with whatever EE have done thats affecting microtik 4g devices.

The other posts all reference the loss of 4g lte on the same day, shouldnt be too hard for EE to actually respond with some information on what they changed that day, then maybe we/they can find a resolution.

Gary

Re: Microtik 4g router connection issues

Christopher_G — Mon, 11 Dec 2023 15:54:36 GMT

I'm not aware of anything that has changed recently, @swac3.

It may be worth speaking to our technical support team so they can look into this for you.

Chris

Re: Microtik 4g router connection issues

bristolian — Mon, 11 Dec 2023 17:48:09 GMT

Do any LTE carriers show as available if you do a manual search?

Re: Microtik 4g router connection issues

swac3 — Tue, 12 Dec 2023 11:31:15 GMT

Solved thanks to forum contributors @ineedbr and@simona67