topic WiFi calling in Mobile Network discussions

WiFi calling

Kaywivane — Wed, 06 Dec 2023 11:29:29 GMT

My Nokia G21 has a button for EE WiFi calling, but is not working. I assumed you just press the button on and hey presto but nothing. Am I doing It right? Are there other instructions? Do I need to purchase an add on to get it to work?

Thankyou

Re: WiFi calling

Mustrum — Wed, 06 Dec 2023 11:54:05 GMT

@Kaywivane there are more detailed instructions here:

https://nokiapoweruser.com/how-to-enable-use-disable-wi-fi-calling-on-smartphones/#:~:text=Enable%20Wi%2DFi%20Calling,Calling%20and%20toggle%20it%20on.

Are you connected to WiFi?

Re: WiFi calling

Kaywivane — Wed, 06 Dec 2023 12:08:28 GMT

Thankyou, yes I am connected to WiFi.

Re: WiFi calling

bristolian — Wed, 06 Dec 2023 12:19:06 GMT

WiFi-calling should now be standard, if the phone has a working WiFi connection with the facility enabled and is in too poor coverage for calls to work - it should enable by default.

Was the phone purchased from EE directly, or obtained SIM-free? Your reference to it having a button for EE calling is intriguing.

Re: WiFi calling

Kaywivane — Wed, 06 Dec 2023 12:43:38 GMT

The phone was not purchased from EE, and it is SIM free.

Thankyou.

Re: WiFi calling

James_B — Wed, 06 Dec 2023 15:14:16 GMT

Hi @Kaywivane,

If you activate airplane mode then separately reactivate WiFi, do you see a WiFi Calling indicator in your status bar?

James

Re: WiFi calling

Kaywivane — Wed, 06 Dec 2023 15:21:56 GMT

I did as you said and the indicator was an airplane✈️

Re: WiFi calling

James_B — Wed, 06 Dec 2023 15:29:25 GMT

Was there also a WiFi Calling indicator, @Kaywivane?

Does it allow you to make a call?

Did you follow the user guide @Mustrum shared to make sure it is activated?

James

Re: WiFi calling

Kaywivane — Wed, 06 Dec 2023 15:50:25 GMT

This is the only WiFi calling button on my phone. I have tried all suggestions so but will keep trying. If I cannot get It to work, someone suggested , not on here, that I just use Google Meet instead which does work for me.

Thankyou for your help.

Re: WiFi calling

James_B — Wed, 06 Dec 2023 15:59:42 GMT

That's the correct setting to activate @Kaywivane

Did you try making a call with airplane mode on, after activating WiFi?

James

Re: WiFi calling

Kaywivane — Wed, 06 Dec 2023 16:36:41 GMT

If I turn off WiFi off or if I have no WiFi signal, my phone automatically changes to 4G.

Consequently, if I am somewhere there is no 4G, I tried to switch on WiFi calling but it did not work, which makes me think that EE has not included WiFi calling on my £10 a month SIM card.

Which is why I asked if they did an add on for WiFi calling.

Of course,I could be wrong.

I need to go back to an area where there was WiFi and has no 4G to try everything out again, because at home 4G kicks in when WiFi stops.

Thankyou again for your help.