topic Re: iPhone 15 no phone signal showing in Mobile Network discussions

iPhone 15 no phone signal showing

Shellynic84 — Tue, 05 Dec 2023 10:01:51 GMT

My new iPhone 15 received yesterday is showing no network signal. All data transferred & SIM card is in the phone. I cannot call 150 if won’t go through. Any help would be appreciated .

Re: iPhone 15 no phone signal showing

Christopher_G — Tue, 05 Dec 2023 12:11:41 GMT

Hi @Shellynic84

Welcome to the community.

Is it a brand new connection or an upgrade? Does the SIM work in another phone?

Chris

Re: iPhone 15 no phone signal showing

Shellynic84 — Tue, 05 Dec 2023 13:00:57 GMT

It’s an upgrade & the sim worked in my iPhone 14 but soon as put it in the iPhone 15 I get nothing. EEs answer is must be a faulty sim.

Re: iPhone 15 no phone signal showing

Christopher_G — Tue, 05 Dec 2023 13:25:56 GMT

I don't think it's a faulty SIM, if it's working in another device, @Shellynic84. Is the iPhone 15 loading up OK? What error messages are showing?

Have you tried turning 'Airplane Mode' on, then back off again? Could also be worth trying to reset the network settings: Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

Chris

Re: iPhone 15 no phone signal showing

Shellynic84 — Tue, 05 Dec 2023 15:24:28 GMT

Everything else is working on the phone apart from the network. I have tried airplane mode on & off, restart the phone, turn off take sim out put it back in turned phone on but still nothing. I have also tried reset network settings & still nothing. I have tried manually selecting the network also.

Re: iPhone 15 no phone signal showing

Christopher_G — Tue, 05 Dec 2023 15:32:43 GMT

OK, thank you, @Shellynic84

What happened when you tried the manual connection? Could you try a force restart please?

Chris

Re: iPhone 15 no phone signal showing

bristolian — Tue, 05 Dec 2023 20:30:57 GMT

@Shellynic84 wrote:

It’s an upgrade & the sim worked in my iPhone 14 but soon as put it in the iPhone 15 I get nothing.

Self evidently, the new phone is the issue here.

Re: iPhone 15 no phone signal showing

Shellynic84 — Tue, 05 Dec 2023 21:40:34 GMT

Force start doesn’t work either. Nothing seems to so a new sim might have to be the route. Not what I’d of expected with a brand new phone.

Re: iPhone 15 no phone signal showing

Leanne_T — Wed, 06 Dec 2023 08:22:16 GMT

Hi @Shellynic84

Does the SIM card work if you put this back into the iPhone 14?

Leanne 🙂

Re: iPhone 15 no phone signal showing

Shellynic84 — Sun, 10 Dec 2023 10:38:17 GMT

I had to had the 14 back in so I couldn’t try that. I had to get a new SIM card in the end & the phone instantly worked then.

Re: iPhone 15 no phone signal showing

Shellynic84 — Sun, 10 Dec 2023 10:38:47 GMT

I had to get a new SIM card in the end & the phone instantly worked then.

Re: iPhone 15 no phone signal showing

James_B — Sun, 10 Dec 2023 14:06:55 GMT

That's great @Shellynic84

Thanks for the update. 🙂

James