topic Re: Very poor signal strength in north Birmingham in Mobile Network discussions

Very poor signal strength in north Birmingham

Frosty46Bham — Tue, 05 Dec 2023 12:33:01 GMT

Very poor signal strength in Sutton Coldfield area the past 7 days. EE did say work being done at a local EE 5G mast, but 5 days later the signal is still very poor or non existant inside my own home. It has never been very good in this area but now even worse. Hope it's temporary!

Re: Very poor signal strength in north Birmingham

Northerner — Tue, 05 Dec 2023 12:35:59 GMT

Hi @Frosty46Bham

Have you tried restarting your device.

Thanks

Re: Very poor signal strength in north Birmingham

Frosty46Bham — Tue, 05 Dec 2023 13:05:59 GMT

Hi my mobile is switched off every night so is restarted every morning.
I have restarted several times during the day, or switched on Airplane
mode then off again. No change. This has been going on now for a week.
My original comment of weeks ago was why is BT/EE 5G so slow in comparison
to within Europe!? While in Europe I had speeds of 250mbps in Germany and
Switzerland and above even in Croatia! 450mbps in Basle Switzerland. UK
serious lagging behind despite what BT boast about.

Best wishes

Re: Very poor signal strength in north Birmingham

Christopher_G — Tue, 05 Dec 2023 15:47:12 GMT

Hi @Frosty46Bham

Does it still say there is maintenance works when you check the status of your postcode on our coverage checker?

Chris

Re: Very poor signal strength in north Birmingham

Frosty46Bham — Tue, 05 Dec 2023 15:57:59 GMT

Not sure. I can only tell you what the EE guy told me about ongoing
maintenance work last week in B75 area.

Re: Very poor signal strength in north Birmingham

Christopher_G — Tue, 05 Dec 2023 16:30:23 GMT

Could you pop your postcode into the coverage checker that I linked to and hit 'check status' please, @Frosty46Bham?

Chris

Re: Very poor signal strength in north Birmingham

bristolian — Tue, 05 Dec 2023 20:29:56 GMT

All EE network sites carry multiple radio technologies, and all 5G sites rely on co-located 4G. So your "5G mast" will also carry 2G & 4G as a minimum.

Use the status checker as already mentioned, for further checks.

Re: Very poor signal strength in north Birmingham

Frosty46Bham — Wed, 06 Dec 2023 08:00:38 GMT

Hi thanks for that. I appreciate that any EE mast will likely also have
3,4 & 5g capability to cover every user's needs. But that still doesn't
offer any reason why UK 5G is half the speed that's available across the
channel! The signal here at B75 is still very poor in comparison to
November and wonder if it's related to the cold weather? Best wishes J

Re: Very poor signal strength in north Birmingham

bristolian — Wed, 06 Dec 2023 09:12:33 GMT

Cold weather would not directly impact data speeds, a signal indicator that appears poorer can often give better performance if it means higher-band carriers are in use.

A comparison between UK & foreign MNO performance would be very complex.

Re: Very poor signal strength in north Birmingham

sak001 — Sun, 09 Jun 2024 16:34:57 GMT

Moved in to this area 4 months ago B75 - Four Oaks, signal is absolutely rubbish On EE, my business is run over the phone, i have lost so much business due to this! 😡😡

Re: Very poor signal strength in north Birmingham

Frosty46Bham — Sun, 09 Jun 2024 17:50:14 GMT

EE Decommissioned a Mobile Phone mast 3 months ago that was on the Waitrose Building/Office block on Belwell Lane Mere Green. This whole building was demolished. This mast has not been replaced, though planning permission is being sort for a new one on Mere Green Road in the Lidl store area. The signal available in this area now comes from Four Oaks Station area and is too far away to serve the Mere Green area covering Heathcroft Road etc. The signal anywhere is this area is very poor or non existent . The only option is to use Wi-Fi calling on your mobile phone, but that only works when close your wi-fi router. So its almost impossible to make or receive calls when outside which is crazy - that's why we have a MOBILE phone....!! Crazy

Re: Very poor signal strength in north Birmingham

Jo-222 — Fri, 21 Jun 2024 20:31:16 GMT

Thanks for the info. I've moved to a different network now because I can't get a signal at home at all. If you get any updates on a mast replacement I'd be grateful if you would update please, I'd quite like to move back to EE becuase I've never had connection problems when travelling.

Re: Very poor signal strength in north Birmingham

sak001 — Fri, 21 Jun 2024 20:43:39 GMT

Many thanks for the information

Re: Very poor signal strength in north Birmingham

sak001 — Fri, 12 Jul 2024 00:38:07 GMT

Hi, what network have you moved to?

is the phone signal and internet good?

Re: Very poor signal strength in north Birmingham

Jo-222 — Wed, 18 Sep 2024 20:26:18 GMT

Sorry for the late reply. I’m with Vodafone. It’s OK but the signal coverage when you’re out and about is not as good as EE.

Re: Very poor signal strength in north Birmingham

Frosty46Bham — Thu, 19 Sep 2024 07:49:23 GMT

Hi there

The EE signal in north part of Sutton Coldfield specifically in Mere Green
and Four Oaks area is very poor if non existent because EE took down a mast
in Mere Green. The nearest mast is now at Four Oaks train Station, but as
that's lower down it doesn't reach Mere Green or Sainsbury's area. At
home we have to rely on WiFi calling but outdoors is nothing. There is
planning permission to install a new mast on Mere Green Rd area, but how
long that will is anyone's guess! J

Re: Very poor signal strength in north Birmingham

RK_0120 — Mon, 04 Aug 2025 20:53:01 GMT

This is still a persistent issue - any news and updates?

Re: Very poor signal strength in north Birmingham

sak001 — Mon, 04 Aug 2025 21:09:25 GMT

Still absolutely Rubbish in b75

Re: Very poor signal strength in north Birmingham

Frosty46Bham — Tue, 05 Aug 2025 07:39:29 GMT

HI

Yes! the EE signal in B75 area (Mere Green and Four Oaks) is still
rubbish because their Mobile phone mast is at Four Oaks Station which is
in a lower lying area and thus doesn't reach into Mere Green and north
Four Oaks area. Ironically there IS a new Mobile phone mast on Mere
Green Road by Lidl, but its O2 - so why can't EE and BT 'piggy back' on
that? That would solve all the problems, otherwise EE ought to be
refunding some of our sub because we can only use our mobile phone when
at home via Wifi calling and not outside!! And wasn't that the whole
idea of having a mobile phone?!

Re: Very poor signal strength in north Birmingham

Frosty46Bham — Tue, 05 Aug 2025 07:47:35 GMT

HI
No mobile phone signal here in over 12 months after a mast at Mere Green on the old Waitrose Store was removed.
EE signal in B75 area (Mere Green and Four Oaks) is still rubbish because their Mobile phone mast is at Four Oaks Station which is in a lower lying area and thus doesn't reach into Mere Green and north Four Oaks area. Ironically there IS a new Mobile phone mast on Mere Green Road by Lidl, but its O2 - so why can't EE and BT 'piggy back' on that? That would solve all the problems, otherwise EE ought to be refunding some of our sub because we can only use our mobile phone when at home via Wifi calling and not outside!! And wasn't that the whole idea of having a mobile phone?!