topic Great 4g signal but terrible calls in Mobile Network discussions

Great 4g signal but terrible calls

MariMelyn — Thu, 30 Nov 2023 08:45:14 GMT

When mobile data is turned on the signal bar shows full signal, and the internet works great. Once I turn off mobile data the signal bar shows an exclamation mark on it and I can barely make a call - the line is absolutely terrible.

Does anyone know why this happens and if there's something I can change in the phone's settings please? Thanks!

Re: Great 4g signal but terrible calls

bristolian — Thu, 30 Nov 2023 08:55:24 GMT

Direct dialled voice calls don't use mobile data. The only setting of relevance for voice calls is that "VoLTE" (for Android) or "4G-call" (for Apple) is enabled.

This uses the 4G network for voice rather than 2G/3G as would otherwise be the case. Your phone will show a VoLTE/4G-call symbol next to the coverage indicators.