https://community.ee.co.uk/t5/Mobile-Network-discussions/Ha30bu/m-p/1329650#M31193 <P>Hello, my SIM card has not worked for about 3 weeks and my English is very bad and I don't know what to do to restart it. Because I only have an ID card and no passport, I still can't get help from the ee store&nbsp;</P> Tue, 21 Nov 2023 19:02:28 GMT Bahman123 2023-11-21T19:02:28Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Ha30bu/m-p/1329650#M31193 <P>Hello, my SIM card has not worked for about 3 weeks and my English is very bad and I don't know what to do to restart it. Because I only have an ID card and no passport, I still can't get help from the ee store&nbsp;</P> Tue, 21 Nov 2023 19:02:28 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Ha30bu/m-p/1329650#M31193 Bahman123 2023-11-21T19:02:28Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Ha30bu/m-p/1329655#M31194 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4162704">@Bahman123</a>&nbsp;</P> <UL> <LI>Are you on EE PAYG or pay monthly contract.&nbsp;</LI> <LI>Are you in the UK.</LI> <LI>Have you tried restarting your device.&nbsp;</LI> <LI>Is your phone unlocked and from EE.&nbsp;</LI> </UL> <P>Thanks&nbsp;</P> <P>&nbsp;</P> Tue, 21 Nov 2023 19:10:12 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Ha30bu/m-p/1329655#M31194 Northerner 2023-11-21T19:10:12Z