topic Re: Can't receive calls or make calls to 150 in Mobile Network discussions

Can't receive calls or make calls to 150

jm0511 — Thu, 09 Nov 2023 18:34:12 GMT

Hi

We are new to EE transferring to another telco, on a 24-month contract at the end of October. May I ask why we can't receive calls or make calls to 150 to inquire?

Thank you.

Re: Can't receive calls or make calls to 150

bristolian — Thu, 09 Nov 2023 18:48:23 GMT

Are you saying that you ported out of EE at the end of October 2023? That would mean your EE phones were disconnected on the same date.

Re: Can't receive calls or make calls to 150

jm0511 — Thu, 09 Nov 2023 18:49:50 GMT

Apologise for the typo. We started at EE last month.

Re: Can't receive calls or make calls to 150

Katie_B — Fri, 10 Nov 2023 08:16:42 GMT

Hello @jm0511.

Welcome to the community.

Have you ported from another provider?

If yes, have you received any texts to confirm your number port is complete?

Katie

Re: Can't receive calls or make calls to 150

jm0511 — Sat, 11 Nov 2023 10:04:40 GMT

yes. I think it is because my plan is only data allowance.

Re: Can't receive calls or make calls to 150

James_B — Sat, 11 Nov 2023 12:17:31 GMT

Which plan are you using @jm0511?

What happens when you try to call 150?

James