https://community.ee.co.uk/t5/Mobile-Network-discussions/New-phone-no-network/m-p/1322133#M30804 <P>A replacement SIM is often supplied with upgrade phones incase there's a problem with your current SIM or it doesn't fit your new phone.</P> <P>Does your old SIM still work? If so - use it in your new phone.</P> Wed, 01 Nov 2023 18:23:22 GMT bristolian 2023-11-01T18:23:22Z https://community.ee.co.uk/t5/Mobile-Network-discussions/New-phone-no-network/m-p/1322116#M30801 <P>I’ve set up my new phone but have no mobile signal and cannot ring using 150 even wit Wi-Fi&nbsp;</P><P>what can I do?</P> Wed, 01 Nov 2023 17:53:24 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/New-phone-no-network/m-p/1322116#M30801 Sardiz 2023-11-01T17:53:24Z https://community.ee.co.uk/t5/Mobile-Network-discussions/New-phone-no-network/m-p/1322122#M30802 <P>What was the reason for a new phone - is this an upgrade or something else? Are you using your existing SIM in your new phone? If so - does it still work in your old phone?</P> Wed, 01 Nov 2023 18:07:30 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/New-phone-no-network/m-p/1322122#M30802 bristolian 2023-11-01T18:07:30Z https://community.ee.co.uk/t5/Mobile-Network-discussions/New-phone-no-network/m-p/1322127#M30803 It is an upgrade and a new sim<BR />Sent from my iPhone Wed, 01 Nov 2023 18:15:55 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/New-phone-no-network/m-p/1322127#M30803 Sardiz 2023-11-01T18:15:55Z https://community.ee.co.uk/t5/Mobile-Network-discussions/New-phone-no-network/m-p/1322133#M30804 <P>A replacement SIM is often supplied with upgrade phones incase there's a problem with your current SIM or it doesn't fit your new phone.</P> <P>Does your old SIM still work? If so - use it in your new phone.</P> Wed, 01 Nov 2023 18:23:22 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/New-phone-no-network/m-p/1322133#M30804 bristolian 2023-11-01T18:23:22Z