topic Re: cant receive or make calls in Mobile Network discussions

cant receive or make calls

Stevokuyp — Sat, 28 Oct 2023 11:46:40 GMT

I have 6 devices in my family and all 6 cant make calls or receive them, I cant contact EE, this is a joke, my wife is a nurse on call today and is now left without any means of contactable device.

Re: cant receive or make calls

Katie_B — Sat, 28 Oct 2023 12:09:57 GMT

Hi @Stevokuyp.

Please could you try making a call and letting me know if this now works?

Katie

Re: cant receive or make calls

Stevokuyp — Sat, 28 Oct 2023 12:14:03 GMT

Hi yes all 6 devices are now working finethanks, What was the issue ?

Re: cant receive or make calls

ekibble — Tue, 31 Oct 2023 12:17:07 GMT

I am having the same problem with my phone, please can you contact me about how this was resolved? I cannot make calls so cannot call EE to discuss.

Many thanks

Re: cant receive or make calls

Katie_B — Tue, 31 Oct 2023 13:18:27 GMT

Hello @ekibble.

Welcome to the community.

Is your phone showing a network connection?

Are you abroad?

Speak soon,

Katie