Data Network issues last 1 week

Akmas — Fri, 27 Oct 2023 13:01:04 GMT

Since last10 days my data is constantly interrupted connection affecting streaming and WhatsApp calls - worse when indoors - map shows coverage full but actually no coverage at all- only one signal shows

I am on contract for 2 years and cant change the contract - otherwise i would have been left this worse provider

when called customer care about the issue- the early termination fee for 2 year contract is 600+ pounds !!!

please kindly rectify the network issue

Re: Data Network issues last 1 week

Leanne_T — Fri, 27 Oct 2023 13:54:35 GMT

Hi @Akmas

Thanks for coming to the community.

Could you check the status of the network in your area, if you enter your postcode into our coverage checker and hit 'check status'?

This will show you if we have any problems reported in the area.

Leanne.

topic Data Network issues last 1 week in Mobile Network discussions

Data Network issues last 1 week

Re: Data Network issues last 1 week