topic Re: Calls in Mobile Network discussions

Calls

tonymartin72 — Fri, 20 Oct 2023 21:07:28 GMT

The quality of the calls of late , is absolute rubbish, it ain't my phone either, as have tried 4 different ones & the quality is still absolute rubbish, keeps breaking up , I can hear others well, but others can hardly hear me with it being such a crap connection

Re: Calls

Christopher_G — Sat, 21 Oct 2023 08:18:28 GMT

Hi @tonymartin72

Welcome to the community.

Could you check the status of the network in your area please? Just pop your postcode into our coverage checker and hit 'check status'.

Chris

Re: Calls

bristolian — Sat, 21 Oct 2023 09:16:40 GMT

Is this a location-specific issue?

Does VoLTE/4G-calling show on-screen when this happens?

You can report call-quality issues via the "report a problem" link on the status tool linked above.