topic Re: My Wifi Calling suddenly stopped working on my iPhone in Mobile Network discussions

My Wifi Calling suddenly stopped working on my iPhone

amineb — Tue, 17 Oct 2023 19:51:16 GMT

As per this afternoon, my wifi calling stopped working altogether, I switched to EE few days ago on PAYG SIM only from GiffGaff as I moved to live in an area where there's no phone signal unfortunately and I need to MFA authenticate for work etc. so remembered that EE Wifi Calling can save the day .. this worked perfectly until today, coincidence it stopped after my mobile number from GiffGaff was ported to EE 🤔

I tried flight mode, many reboots, reset network, disabled/re-enabled wifi calling but nothing worked so far

Help please, is there a reason this is happening .. any suggestions are much appreciated

Re: My Wifi Calling suddenly stopped working on my iPhone

bristolian — Tue, 17 Oct 2023 20:21:07 GMT

It's not entirely clear if you've tried this, but enable flight mode and then manually re-enable WiFi to force zero mobile coverage. Also check whether other internet-based functions operate over the same router.

If that fails to get the expected behaviour, then it'll be worth testing your phone on other WiFi routers to see if the issue is consistent to the phone or the individual WiFi.

Re: My Wifi Calling suddenly stopped working on my iPhone

amineb — Tue, 17 Oct 2023 20:44:22 GMT

Yep, tried the flight mode and manually enabling the wifi but no luck, internet works fine on this mode and speed is really good as I'm on a 500mb fibre connection

Thanks for the second point, will try tomorrow on different router/wifi, hopefully this will give us some clues

Re: My Wifi Calling suddenly stopped working on my iPhone

Leanne_T — Wed, 18 Oct 2023 06:26:01 GMT

Hi @amineb

Thanks for coming here.

Please let us know how you get on with another WiFi network 🙂

Speak soon.

Leanne.

Re: My Wifi Calling suddenly stopped working on my iPhone

amineb — Wed, 18 Oct 2023 06:38:04 GMT

I gave the phone one more desperate reboot before midnight yesterday and it started using wifi calling after that .. Phew

No idea what was the issue but I’m really happy it started working again

Re: My Wifi Calling suddenly stopped working on my iPhone

Leanne_T — Wed, 18 Oct 2023 06:39:47 GMT

Great news @amineb

Thanks for letting us know and if you need any help in future please let us know 🙂

Leanne.