topic When I call people they say connection keeps cutting out so they hear intermiten in Mobile Network discussions

When I call people they say connection keeps cutting out so they hear intermiten

heavenstobetsy — Thu, 12 Oct 2023 19:05:21 GMT

Leanne_T — Fri, 13 Oct 2023 07:06:58 GMT

Thanks for coming here.

Are you connected to WiFi when this happens?

Is this happening in all areas?

If this is one area, if you select the 'check status' option on the EE Coverage & Network Status Checker | Check your signal, does it report any problems?

Leanne.

bristolian — Fri, 13 Oct 2023 07:42:13 GMT

Does VoLTE show on your phone-screen next to the signal indicators when this audio-drop happens?

You can report lost in-call audio using the "Report a problem" link under the "check status" webtool